IS it possible to have an SLA outside of service desk?

Shawn Masters
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 31, 2016
 

1 answer

1 vote
Andre Lehmann
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 31, 2016

Yes, but only with seperate SLA-Plugins.

The SLA-function of JIRA ServiceDesk is only available in JIRA ServiceDesk

Suggest an answer

Log in or Sign up to answer