IE Compatability issues after upgrading to JIRAv6

Hi all,

I am attempting to upgrade from JIRA 4.1 to JIRA 6.0, however I am encountering the issues that have already been documented about having trouble viewing JIRA in IE8 due to intranet sites running in compatability mode (https://confluence.atlassian.com/display/JIRAKB/Compatibility+Mode+related+problems+on+Internet+Explorer).

It's unfortunately not an option for my company to use a different browser other than Internet Explorer v8, or make a global change to turn off compatability mode for all intranet sites.

I have reviewed the fix that has been suggested in https://jira.atlassian.com/i#browse/JRA-25793 , however I'm still unable to get this to work. Additionally, the files this JIRA specifies to update (header.jsp and header-deprecated.jsp) do not exist in JIRA 6.0, so I attempted to change head-common.jsp (under atlassian-jira/includes/decorators/aui-layout/) but no luck.

Are there any other files I need to update in JIRA 6.0 to fix these compatability issues?

1 answer

1 accepted

Accepted Answer
1 vote

Yes, they goofed up the order of some very brittle M$ tags in the velocity templates. I reported the fix here, https://jira.atlassian.com/browse/JRA-33941, and they have coded into ondemand release and it awaits QA review for the download release.

Thanks Eddie! That did the trick :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

439 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you