I put some automation rules on my JIRA Service Desk workflow.
For instance when my customer put a comment on a ticket, its status change from "waiting for customer" to "waiting for assistance".
As this status change is made automatically, I would like to be able to hide the button in the ticket form.
Is it possible?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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