For a single given ticket I would like to add a comment to a JIRA service desk issue every hour or so to.
Is it possible, using add-ons to produce a cron job for this to be added when the ticket is in a certain state i.e. open?
You can do it with this plugin https://marketplace.atlassian.com/plugins/com.atlassian.plugin.automation.jira-automation-plugin/server/overview
Very easy and simple...
When installed click on the new menu "Automation" and create new
Enter a name
Select JQL filter trigger, Enter your cron, and JQL filter
Click next and after that you can enter what you want to do.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot