I would like our customers to send an email to a defined email address and when that email is sent it creates a "request/bug' in Jira with the email as an attachment or as the text (including screenshots) into the bug.
(The bug would be assigned to a default assignee)
Please let me know how to set this up thank you.
Basically, you need a POP or IMAP mailbox for it to monitor, then emails to that address will be processed as per handler.
The assignee is done outside the email part though - it'll do whatever the "default assignee" setting is in the project.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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