I want to upgrade JIRA from 6.4.11 to 7.6 .CAN I FIRST INSTALL JIRA 7.6

STEPS :

1. Install jira 7.6 and then restore data from the backup of 6.4.11

2.CHECK ALL THE FEATURES ARE WORKING?

1 answer

1 vote

I would not recommend doing that.

I would strongly recommend following the upgrade path given in the documentation, and not skipping version 7.0 or 7.1.  See https://confluence.atlassian.com/adminjiraserver071/upgrading-jira-applications-802592251.html

I agree with Nic, Skipping major versions when upgrading JIRA applications - Atlassian Documentation even makes this very clear, you need to go to a 7.0.x version first.  

After upgrading to 7.0.x, make sure you update all the plugins you use with Jira for this version and make sure everything works.   Only then can you upgrade to the latest version.

Lots of support cases created because users tried to restore a 6.x version or older of Jira to a 7.2.x or higher version and it ends up not being able to upgrade some data.  The Jira upgrade guide for 7.2+ from older versions explains what steps you should take to upgrade form that older version.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

689 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you