I want to reactivate subsciption but i have to pay a much higher amount than the monthly invoice.

Purevjav_s
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December 5, 2024

The amount to pay is 95$, due today is 761$. What should i do?

 

Subscription details

  • Jira Service Management
    erpsupport.atlassian.net
    Standard | 4 agents | Monthly

    USD 95.20

Monthly total

USD 761.60

The amount due today is the prorated total from Dec 05, 2024 to May 12, 2024. We'll add taxes when we process payment and send you an invoice with the final amount within 24 hours.

1 answer

0 votes
Marc - Devoteam
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December 5, 2024

Hi @Purevjav_s 

Contact Atlassian Support in this matter.

Atlassian Support 

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