I want to move all my data from Zendesk to Jira including attachments

[Lisa Reilly]

Hi there

I want to move all of 40000 Zendesk tickets to JIRA

I want to include attachments and comments (including the name of the person who made the comment) in my import to JIRA, I will have a few JIRA projects created just for holding this historical data from Zendesk

Is this possible, have any other customers done this before?

Thanks

Lisa

[Aaron Parker]

Seems like this is still ongoing into the great unknown. Has anyone tried the above migration script above, or found other solutions to move Zendesk articles over into Confluence?

[Jijo John [DevOps Consultant]]

I have the same requirement, I'm also looking for better approach to do ..

[Tony Markel]

Did you ever perform the migration? What did you learn? We're looking to do something similar.

[AlaA]

Hi Lisa,

There is a documentation describing how to migrate to JIRA from other issue trackers here:

• https://confluence.atlassian.com/display/JIRA/Migrating+from+Other+Issue+Trackers

[tstott]

Zendesk is not listed in this article.

[dlazarchuk]

Here is our automated migration service from Zendesk to Jira Service Management https://help-desk-migration.com/zendesk-to-jira-service-management-migration/

Disclaimer: I’m the co-founder of this service.