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I want to move all my data from Zendesk to Jira including attachments

Hi there

I want to move all of 40000 Zendesk tickets to JIRA

I want to include attachments and comments (including the name of the person who made the comment) in my import to JIRA, I will have a few JIRA projects created just for holding this historical data from Zendesk

Is this possible, have any other customers done this before?



4 answers

Hi Lisa,

There is a documentation describing how to migrate to JIRA from other issue trackers here:

tstott I'm New Here May 26, 2021

Zendesk is not listed in this article.

Here is our automated migration service from Zendesk to Jira Service Management


Disclaimer: I’m the co-founder of this service. 

Did you ever perform the migration? What did you learn? We're looking to do something similar.

I have the same requirement, I'm also looking for better approach to do ..

Seems like this is still ongoing into the great unknown. Has anyone tried the above migration script above, or found other solutions to move Zendesk articles over into Confluence?

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