I want to find total time spent on sub task to calculate and report on master ticket

Hi all,,

i wanted to get Total efforts spend by each master ticket , its total activity time & total idle time? (For example master ticket has 5 subtask & each subtask took 10 mins & Delta (idle time) of 2 mins between each subtask so total activity time is 50 mins & idle time is 10 mins.


if you have Any plugin or script that can do this task for us,Please let us know that will be great help.

I have tried of some SLA plugin but non of them give option summing sub task time spent on each status and give a result to parent.


Any help suggestion on this will be great help.

3 answers

Hey there,

normally you got a checkbox "include subtasks".
this add your subtask time in the master ticket.

if this doesn't fit you install the script runner plugin and use a builtin jql function for a good filter.

Hope this can help.


Thanks for the Answers.

Simon where we get a checkbox "include subtasks". time, is there any plugin or we need to navigate in JIRA some where to get this option?

Sum up, Plugin is not helping much, it just add the filed value, but i need time spent on each status to be added as one value and put that value on parent ticket.



It'a standard function within all our 6.3.7 instances - no special plugin for this. if you got a subtask with estimation on it - you get the checkbox "include subtasks"

@CCP TechOps ... missed the mention

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,329 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot