I want to edit the resolution of existing issue (Fixed to Re-Open), but when i tried "Bulk operation -> Edit Issue" resolution field is not available on the screen that the edit goes through, can any one help me on this

[Nagesh Joy]

I want to edit the resolution of existing issue (Fixed to Re-Open), but when i tried "Bulk operation -> Edit Issue" resolution field is not available on the screen that the edit goes through, can any one help me on this

[Nic Brough [Adaptavist] · Accepted solution]

You commented on another question which was essentially the same. There's two parts to an answer on this one (one or both parts might be a problem for you). The first answer over there is one part of the answer, and there's a link to fixing the second part at the bottom.

Re-read https://answers.atlassian.com/questions/118825/how-to-edit-the-resolution-of-the-existing-issue-in-jiralooking for my answer, but probably more usefully for you the link given by John Garcia.

[Nagesh Joy]

Yes, Thank you Nic

[Nagesh Joy]

I am using "Created vs Resolved Chart" in that, I have Issues: 1400 created and 812 resolved. Now i changed 198 Issues "resolution to Re-Open", But still Chart showing 812 resolved instead of 614 (i.e. 812-198 = 614). what i have to do fo this ?