• Community
  • Products
  • Jira
  • Questions
  • I want to edit the resolution of existing issue (Fixed to Re-Open), but when i tried "Bulk operation -> Edit Issue" resolution field is not available on the screen that the edit goes through, can any one help me on this

I want to edit the resolution of existing issue (Fixed to Re-Open), but when i tried "Bulk operation -> Edit Issue" resolution field is not available on the screen that the edit goes through, can any one help me on this

I want to edit the resolution of existing issue (Fixed to Re-Open), but when i tried "Bulk operation -> Edit Issue" resolution field is not available on the screen that the edit goes through, can any one help me on this

1 answer

1 accepted

Accepted Answer
0 votes

You commented on another question which was essentially the same. There's two parts to an answer on this one (one or both parts might be a problem for you). The first answer over there is one part of the answer, and there's a link to fixing the second part at the bottom.

Re-read https://answers.atlassian.com/questions/118825/how-to-edit-the-resolution-of-the-existing-issue-in-jiralooking for my answer, but probably more usefully for you the link given by John Garcia.

Yes, Thank you Nic

I am using "Created vs Resolved Chart" in that, I have Issues: 1400 created and 812 resolved. Now i changed 198 Issues "resolution to Re-Open", But still Chart showing 812 resolved instead of 614 (i.e. 812-198 = 614). what i have to do fo this ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

440 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you