I want to delete the site, and I followed the method provided, but it did not get deleted. I need assistance.
Please can you share the steps that were followed to delete the site?
Note that when a cloud site's subscription is cancelled, it will still be active until the billing period isn't over.
If you'd like to fast track your site's deletion would recommend you raise a ticket here https://support.atlassian.com/, the atlassian team can manually fast track you site's deletion after your consent.
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