I want to create some background workflows

Hello to all,

some other tools (specific workflow tools) provide functions for implement or customize workflows behind specific functions.

For example: Handling exceptions with OEM in context of a change request workflow.

Can someone tell me if it´s possible to create some background workflows for existing workflows?

Thanks and best regards.

1 answer

2 votes
Joe Pitt Community Champion Mar 17, 2015

Not sure what you mean, but you can restrict workflow steps to particular project roles or groups so if the user isn't part of the allowed users they won't see the transition.

I think it sounds like they want to have actions have workflows, but that's not really sensible inside Jira's framework. I suspect they need to do exactly what you say - map the whole process into a workflow and control it with conditions. (Although it might be that sub-tasks would be useful to break up some of this - e.g. would "exceptions" and "change requests" be useful as sub-tasks with their own workflows?)

I need a seperate workflow for my actions inside my workflow to implement a second level for handling exceptions. If a condition is true or false the process follow the workflow on the deeper level.

Two options: 1. Raise subtasks with their own workflow for handling it 2. You have a process that includes what you are calling a "separate workflow". It is not separate, that's not really sensible. It's just part of the whole process that you are choosing to think of as separate. Stop thinking of it as separate, because it isn't, it's just part of your workflow, which, as Joe says, you can control entry into with Conditions (if X, then disallow main part of workflow, and allow entry into the subroutine)

Joe Pitt Community Champion Mar 17, 2015

You can setup conditions to check for the value of a field and allow/disallow transitions. This would allow taking different paths based on the value of that field.I had a workflow once that took a series of steps if a value was Yes and skipped them if it was No then proceeded with the same steps until finished.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,338 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot