I want to create JIRA tickets from Gmail with an OnDemand instance. How do I do this?

I have Atlassian OnDemand and would like to set it up so that I can create JIRA tickets from Gmail. I have read the directions on this page: https://confluence.atlassian.com/display/GADGETS/Adding+an+Atlassian+Gadget+to+iGoogle+and+Other+Web+Sites#AddinganAtlassianGadgettoiGoogleandOtherWebSites-AddinganAtlassianGadgettoGmail.

I can not find the url for the gadget using the directions on the page. Can someone help?

3 answers

1 accepted

The gadget that I wanted to use isnt available anymore so this was a bust.

If you hang in there, an OnDemand version of JEMH is 'coming soon'. JEMH-OD will allow arbitrary POP/IMAP mail server configuration. It currently tackles remote email-only parties rather than full JIRA users (there are issues with OD and the ability to do certain things, such as impersonate other users, which is required to fully support 'JIRA' users. What is your use case?

Stefani,

I believe the URL referred to in that article is the URL for the gadget itself, i.e. go to your JIRA dashboard, click "Add Gadget," find a gadget in the directory and copy the URL that appears after the gadget's description.

Have you located an Atlassian gadget that let's you remotely create JIRA issues? If not, I don't think this will work as you had hoped.

Geoffrey

Having the ability to EASILY create JIRA tickets without having to login to JIRA through a browser is a big need at my company. Since we have an On Demand version the options for this are limited, the mobile version of JIRA isnt great for adding/editing tickets, and we can't use MANY plugins that would help solve this issue.

I currently have JIRA configured to create tickets via emails from gmail but again that feature is limiting. When creatign tickets from email we would like to be able to add the epic link, labels, etc. not just create a ticket with the summary and watchers.

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