• Community
  • Products
  • Jira
  • Questions
  • I want my client to just look into the issue ticket in which he is assigned to, and he belongs only to one project.He shouldnt see any others projects.Can you plz list the step by step procedure for this. I am a beginner in JIRA cloud.

I want my client to just look into the issue ticket in which he is assigned to, and he belongs only to one project.He shouldnt see any others projects.Can you plz list the step by step procedure for this. I am a beginner in JIRA cloud.

 

1 answer

1 accepted

Accepted Answer
0 votes

You will need to review all the projects they should not have access to see how they are getting access to it, and then remove that access.

Generally, the group jira-users or jira-software-users has been used to grant access to all projects to anyone who can log in.  You'll need to change that model, adding a new group and removing the "can use" group from the projects.

Hi Thanks for your reply. Yes i do see the group jira-software-users. Now can you please share me a step-by- step procedure inorder to acheive this.

 

Look at each project they should not have access to.  Read the permission scheme and work out how to change the role memberships so that they do not have access

I can't tell you how to do that, I do not know what your permissions and roles are.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

455 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you