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  • I've recently encountered and error. Caused by: org.apache.lucene.index.CorruptIndexException: Unknown format version: -11

I've recently encountered and error. Caused by: org.apache.lucene.index.CorruptIndexException: Unknown format version: -11

but when I follow the suggested fix:

Here are the following steps on how to fix this problem:

  1. Stop JIRA.
  2. Remove all the contents from under the JIRA index directory.
  3. Restart JIRA.
  4. Perform a full re-index via Administration >> System >> Indexing.

the re-indexing fails.

the re-indexing information box at the top states that I have recently made a change to a custom field, but I dont know what change I've made. Please advise.

1 answer

What error do you have when you try to reindex ?

BTW You do not need to remove ALL directories.

These directories must exist and must have correct perms (rwx for the user running Jira).

    • <JIRA-Home>/caches/indexes/changes
    • <JIRA-Home>/caches/indexes/comments
    • <JIRA-Home>/caches/indexes/entities
    • <JIRA-Home>/caches/indexes/issues

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