I stopped receivnig my email notifications on tasks last week. Please assist

Claire Scott February 15, 2021

My Email notifications of tasks, or comments have stopped last week all of a sudden. Please assist me.

 

Thanks very much

1 answer

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 15, 2021

Hi Claire,

Check your Personal Settings to make sure that you should still see notifications. Click on your Avatar and choose Personal Settings.

Also, check the Notification scheme for that project to make sure it has not changed and that you are listed in the groups that receive notifications.

Finally, check with you IT group to see if the email is even making to your domain. Maybe there is some type of new SPAM protector that is filtering it out. 

If all of that seems to be okay, I would open a support ticket with Atlassian. Sometimes accounts get blacklisted and no email is sent. 

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