When I create an issue in a project I see less fields when I create an issue from the kanbanboard then creating it from administration part.
What is the reason for this different behaviour?
Ok, let's go back to basics.
When you look at your Kanban board, what project(s) does it cover?
Pick ONE of these projects, and start creating an issue from the Kanban board for that project. Pick an issue type too. List the fields you are offered. Cancel the create (if you want), as we're just testing.
Now go to the SAME project. Create a new issue using the standard UI option. Make sure you select the same issue type. List the fields you are offered. (And cancel again if you want)
What is the difference between the two lists?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs