I need to update the Base URL for our account.

I am not seeing the ability to update the Base URL of our account. I am the system admin. When I click 'Edit Settings' there is no field to edit Base URL.

Please help.

2 answers

1 accepted

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Accepted answer
Mikael Sandberg Community Champion Dec 06, 2017

Are you using Cloud or Server? For Cloud you would have to sign up for a new instance and migrate from your old one to the new one per this KB, https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

1 vote

If you're using Jira Server, it's possible you would not see this in the system admin menu if you were just a Jira Admin and not a System Admin.   Managing global permissions explains that this is expected as only System Admins can edit this system setting.

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