I need to update the Base URL for our account.

Keith Lidberg December 6, 2017

I am not seeing the ability to update the Base URL of our account. I am the system admin. When I click 'Edit Settings' there is no field to edit Base URL.

Please help.

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Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 6, 2017

Are you using Cloud or Server? For Cloud you would have to sign up for a new instance and migrate from your old one to the new one per this KB, https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

1 vote
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 6, 2017

If you're using Jira Server, it's possible you would not see this in the system admin menu if you were just a Jira Admin and not a System Admin.   Managing global permissions explains that this is expected as only System Admins can edit this system setting.

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