I need to see 'time to resolution' as the date and time

Yatish Vyas November 28, 2017

I need to see 'time to resolution' as the date and time the issue has to be resolved as per SLA.

Currently, it is shown in hours remaining. We are using  Jira cloud.

 

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Alexey Matveev
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November 28, 2017

Hello,

You have relative dates in your Jira instance.

If you are on Jira Server, then you can use the following guide to change dates:

https://confluence.atlassian.com/jirakb/disable-relative-dates-in-jira-applications-414187622.html

If you are on Jira Cloud, you should ask Atlassian Support.

Yatish Vyas November 28, 2017

Hi Alexey, 

 

Thank you for your response. 

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