I need to get data on tickets continuously to an external system. (JIRA CLOUD)

I know the simple answer here is Rest API, my problem is, i am not a programmer. 

Without paying a pretty penny per month, what are my options to automatically export ticket data from Jira Cloud to perhaps an XML file on a schedule?

1 answer

1 accepted

1 vote

You have the right idea with the REST API, but the rest of the question is really not answer-able.

Cloud won't provide you with "exports".  The REST API does allow another system to fetch what it wants, when it wants it. 

So, the concept "export data" is not goint to work.  You need to be thinking in terms of "external system asks JIRA for data" instead.  So all the questions around data, xml and schedules need to be asked of your external system, not JIRA-on-Cloud.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Meet the AUG leaders of Northern Virginia

@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....

121 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you