we have support teams and service desk team, currently we have agents JSD for all teams, now I need to restrict the support teams comments to customers.
I have the exact same question! One of our teams would like to restrict who can send the customer a comment on the tickets. Did you ever figure out a solution for this? It doesn't look like you ever got an answer from anyone.
Hi all! Lauren here from the Enterprise Cloud marketing team. I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...
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