There is a Suggestion that fits what you're trying to do that you can find at JSDSERVER-3387: As an admin, ability to specify which columns show in Service Desk requests page.
Please take a look at the ticket and if you agree that the request matches vote on the issue and add your use case to the comments. Once you do that you'll be notified of any updates to the ticket.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs