• Community
  • Products
  • Jira
  • Questions
  • I'm using Jira On Demand Bug Tracker, and I am trying to figure out how to send e-mail notifications when a new bug is entered or resolved. I don't see any options under "Outgoing Mail". Any help configuring this would be appreciated.

I'm using Jira On Demand Bug Tracker, and I am trying to figure out how to send e-mail notifications when a new bug is entered or resolved. I don't see any options under "Outgoing Mail". Any help configuring this would be appreciated.

I'm using Jira On Demand Bug Tracker, and I am trying to figure out how to send e-mail notifications when a new bug is entered or resolved. I don't see any options under "Outgoing Mail". Any help configuring this would be appreciated.

Thanks!

David

1 answer

1 accepted

0 vote
Paul Greig Atlassian Team Jan 15, 2014

Hi David,

It sounds like you need a Notification Scheme. This allows you to assign events to a recipient. To get to the Notificatyions scheme, click cog icon (top-right) -> Issues -> select Notifications Scheme from the sidebar. You will be able to edit the recipients from there :)

One item I would double-check is the 'Notify users of their own changes'. You would need to ensure this is set to 'Yes' if you perform the action on an issue and want to receive the notification. The 'User Preferences' are available from cog icon -> User Management -> User Prefrences.

More details on Notification Schemes are available here: https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

Cheers,

Paul

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

94 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you