I'm not able to login to zfj-importer-utility-0.36

I have trial version of Zephyr and I wanted to try to import testcases with the tool zfj-importer. But I cannot even login. https://trialvattenfall.atlassian.net 

tried with kathleen.alimoenadi@nuon.com

Even when i add the keys.

I hope you can help us.


Kind regards,


3 answers

This widget could not be displayed.


I am Gokul from Zephyr. We will be handling this case internally through our ticketing system. We have created a ticket for this issue with case number 15304 and made  as the requester. 

Let me know if you would like us to CC you on the ticket as well. If so please provide us your email address. We will update this thread again with the resolution when the issue has been resolved. 



This widget could not be displayed.

Hello Gokul,

THank you

Please CC me (kathleen)

when you have a resolution


kind regards

kathleen alimoenadi

This widget could not be displayed.


I see no updates has occurred for a while on this.  So I will take a swing on lending a hand.

Just based on what I type in to the tool for importing and what you are sharing; there are a couple of things you can try.

first - add /rest to the end of your address.  i.e. - https://trialvattenfall.atlassian.net/rest

second - There should be a user name for Kathleen (don't know your company name convention, but if I had to guess it would be -  kalimoenadi ), look that up and use it for the login; not her full email address like you are using now.


Those couple steps solved my issues on getting logged into the tool.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

198 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you