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  • I'm new to JIRA and am trying to add calendar to my dashboard to track project issues by due date. New calendar uses an existing filter but does not display any issues - calendar is empty. I tried to view calendar from Project and see following error:

I'm new to JIRA and am trying to add calendar to my dashboard to track project issues by due date. New calendar uses an existing filter but does not display any issues - calendar is empty. I tried to view calendar from Project and see following error:

Error
  RestClientException{statusCode=Optional.of(400), errorCollections=[ErrorCollection{status=400, errors={}, errorMessages=[Field 'duedate' does not exist or you do not have permission to view it.]}]}
	at com.atlassian.jira.rest.client.internal.async.DelegatingPromise.claim(DelegatingPromise.java:47)
	at services.SearchServiceImpl.findIssues(SearchServiceImpl.java:61)
	at services.JiraCalendarFactory.create(JiraCalendarFactory.java:53)
	at servlets.IssueCalendarServlet.doGet(IssueCalendarServlet.java:54)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	at com.atlassian.pluginkit.servlet.AbstractPageServlet.service(AbstractPageServlet.java:86)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at com.atlassian.pluginkit.servlet.LazyHttpServlet.service(LazyHttpServlet.java:51)
	at com.atlassian.plugin.remotable.plugin.loader.universalbinary.DelegatingUBServlet.service(DelegatingUBServlet.java:43)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at com.atlassian.plugin.remotable.plugin.loader.universalbinary.UBDispatchFilter$2.doFilter(UBDispatchFilter.java:211)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.remotable.host.common.service.AuthenticationFilter.doFilter(AuthenticationFilter.java:85)
	at com.atlassian.plugin.remotable.plugin.loader.universalbinary.DelegatingUBFilter.doFilter(DelegatingUBFilter.java:43)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.remotable.host.common.service.http.bigpipe.BigPipeRequestIdFilter.doFilter(BigPipeRequestIdFilter.java:33)
	at com.atlassian.plugin.remotable.plugin.loader.universalbinary.DelegatingUBFilter.doFilter(DelegatingUBFilter.java:43)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.remotable.plugin.loader.universalbinary.UBDispatchFilter.doFilter(UBDispatchFilter.java:220)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.plugin.remotable.host.common.service.http.bigpipe.BigPipeRequestIdFilter.doFilter(BigPipeRequestIdFilter.java:33)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:84)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:84)
	at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:57)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
	at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
	at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
	at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
	at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
	at java.lang.Thread.run(Thread.java:662)
Caused by: RestClientException{statusCode=Optional.of(400), errorCollections=[ErrorCollection{status=400, errors={}, errorMessages=[Field 'duedate' does not exist or you do not have permission to view it.]}]}
	at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$2.apply(AbstractAsynchronousRestClient.java:166)
	at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$2.apply(AbstractAsynchronousRestClient.java:160)
	at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:48)
	at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:12)
	at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:268)
	at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:158)
	at com.google.common.util.concurrent.Futures$7.run(Futures.java:1072)
	at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253)
	at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:161)
	at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:146)
	at com.google.common.util.concurrent.AbstractFuture.done(AbstractFuture.java:235)
	at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:172)
	at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53)
	at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:268)
	at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:158)
	at com.google.common.util.concurrent.Futures$7.run(Futures.java:1072)
	at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253)
	at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:161)
	at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:146)
	at com.google.common.util.concurrent.AbstractFuture.done(AbstractFuture.java:235)
	at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:172)
	at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1$1.run(SettableFuturePromiseHttpPromiseAsyncClient.java:46)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable$1.run(SettableFuturePromiseHttpPromiseAsyncClient.java:197)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:90)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:192)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
	... 1 more

a.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) ... 1 more

1 answer

1 accepted

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Hi Teressa,

This problem was fixed on a support ticket opened on suppport.atlassian.com, I'll summarize the solution here as it might help other users: The problem was happening because due dates on tickets were being tracked by a Custom Field and not by the Due Date system field, that was causing both problems (the calendar could not find any issues with due date set and filtering by project gave out a error as the Due Date sytem field was not avaliable).

After migrating the contents from that Custom Field back to the Due Date system field the problem stopped happening.

Regards,
Marlon

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