I´m lost data above rename the field.

Hi guys, how are you? I´m workin in a Jira project in my company, and yesterday I renamed a field and after this i´m lost every data of this field. The data registered on the tickets were also lost.
My question is: Can I recovery this data? If yes, how i can do this?
Thaks for your attention and have a good day.

2 answers

0 votes

Hi Artur,

If you rename a custom field you shouldn't lose the data. I just did a test.  I have a custom field called 'Action' and populated for issue CCC-40

Screen Shot 2017-12-16 at 10.02.38 AM.png

I have this filter that shows the results for issues where action contains the word 'Test' and returns the issue I just modified:

Screen Shot 2017-12-16 at 10.05.11 AM.png

Now, I rename 'Action' to "OBSOLETEAction":

Screen Shot 2017-12-16 at 10.07.12 AM.png

And the issue shows with the new name in the screen (I didn't change the screen configuration):

Screen Shot 2017-12-16 at 10.09.04 AM.png

The filter though doesn't work anymore!

Screen Shot 2017-12-16 at 10.12.17 AM.png

I have to change the filter to reflect the new field name:

Screen Shot 2017-12-16 at 10.12.01 AM.png

Do you think that this is what it may be happening to you?  Are you using a filter to verify the data?

Hope it helps,

Carlos

0 votes

Hello,

Are you on Cloud or Server? If on Server then try to reindex your Jira.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,764 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you