I'm having trouble creating a new issue or seeing a ticket details but only in Chrome.

George Joseph September 18, 2019

The plus sign on left will not open a new window for me to create a new ticket in JIRA.

I also can't click on a existing ticket and see details.

 

But only doesnt work in Chrome v 77. It is the latest. Work fine in Edge.

 

I erased all my bookmarks/cookies/etc.

 

Uninstalled chrome and re-installed it and still no luck.

 

 

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Andrew Laden
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September 19, 2019

Do you have an add blocker or popup blocked installed in your chrome instance? Disable it, or whitelist your internal jira. I have seen cases where adblocker/popup blockers etc can affect the Jira UI.

George Joseph September 19, 2019

yup - that seemed to have solved it.

 

I removed ALL of my plugins.  But dont know which one was the offending one.

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Andrew Laden
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September 19, 2019

Add them back one at a time till you see which one breaks it :)

Most will have a whitelist function. (Do not run this addon on this URL) I know adblockplus does. Pretty sure noscript does too.

Let me know which one does it, Just for  the benefit of future searchers.

George Joseph September 19, 2019

will do. And thanks for everyone's feedback.

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