I have two instance of jira. need to backup instance A then import from instance B

[Hossam Amer]

I have two instance of jira. need to backup instance A then import from instance B 

[Nic Brough -Adaptavist- · Accepted solution]

Yes, that's the procedure - backup, then import.

Could you tell us what your actual question is here?

[Hossam Amer]

backup done; Whenever trying to do that; the below message stop me:

You don't have any valid JIRA Export on the root WebDAV directory. Please upload some and try again.

[Nic Brough -Adaptavist-]

Ok, sounds like you haven't uploaded the backup from the source system up to the target one.