• Community
  • Products
  • Jira
  • Questions
  • I have two SLA's implemented using the jira service desk. Now my requirement is i don't want one SLA to appear in the view issue page but i want to get that SLA info in the reports.

I have two SLA's implemented using the jira service desk. Now my requirement is i don't want one SLA to appear in the view issue page but i want to get that SLA info in the reports.

I have the below requirement.
Could you please confirm whether it is possible to implement in JIRA or not?

I have two SLA's implemented using the jira service desk. Now my requirement is i don't want one SLA to appear in the view issue page but i want to get that information in the reports.

Thanks and Regards

Neena

1 answer

0 vote
Timothy Chin Community Champion Jun 02, 2015

You can see an example of how to implement this feature here (https://jira.atlassian.com/browse/JSD-424).

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

145 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you