It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I have this problem starting up Jira how i fixed

Oswaldo JAIMES Jun 16, 2014

JIRA Startup Failed

The following plugins are required by JIRA, but have not been started:

  • Atlassian JIRA - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
  • Atlassian OAuth Admin Plugin (com.atlassian.oauth.admin)
  • Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
  • Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)
  • Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin (com.atlassian.jira.lookandfeel)
  • Atlassian JIRA - Plugins - REST Plugin (com.atlassian.jira.rest)
  • Atlassian OAuth Service Provider Plugin (com.atlassian.oauth.serviceprovider)
  • Opensocial Plugin (com.atlassian.gadgets.opensocial)
  • Gadget Directory Plugin (com.atlassian.gadgets.directory)
  • Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
  • Applinks Product Plugin (com.atlassian.applinks.applinks-plugin)
  • Atlassian JIRA - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
  • Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
  • Atlassian JIRA - Plugins - Issue Navigation (com.atlassian.jira.jira-issue-nav-plugin)

4 answers

1 vote
Luciano Fagundes Atlassian Team Jun 16, 2014

It seems to be a plugin time out issue. You can try the documentation below to increase the time-out limit.

https://confluence.atlassian.com/display/JIRAKB/JIRA+System+Plugin+Timeout+While+Waiting+for+Plugins+to+Enable

1 vote
Nic Brough [Adaptavist] Community Leader Jun 16, 2014

There's a swathe of things to look at under

https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+JIRA+Startup+Failed+Error

(Which does pretty much say that Luciano's link is the very first thing to try)

0 votes
Oswaldo JAIMES Jun 16, 2014

I been tring to install Jira many times and i have de same problem dont know what to do

0 votes
Pedro Souza Atlassian Team Jun 16, 2014

We would need to take a look into the complete logs to provide with a more assertive answer.

But as far as I can tell, it might be some permission issue of the user that is trying to start JIRA, so the user can't populate the files required for those plugins to start, or as my colleague has mentioned, the plugins are facing a time out problem during the start.

Ensure that the following directories can be written to by this dedicated user account (e.g. 'jira'):

And follow the instructions of the article that my colleague has mentioned, and feel free to contact support.atlassian.comfor further assistance.

Cheers.

Oswaldo JAIMES Jul 02, 2014
I decide to change from pc to server the installation and it is find now.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira

Try Jira Cloud for Outlook: Organize your work without leaving your inbox

Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...

2,192 views 6 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you