I have external users who need to have access to JIRA to comment and transition issues

This question is in reference to Atlassian Documentation: Allowing anonymous access to your project

Ask your question here...

1 answer

1 vote

Give them accounts and put them into roles that allow them to comment and transition.

Do NOT use anonymous access to do this, you cannot audit it and it opens you up to spam and abuse.  Anonymous access really is for read only access when you are on the internet (it has more uses if your JIRA is firewalled off)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

172 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you