The answer to most of those questions is "you need to get an add-on if you want to do this stuff in Jira". I would very strongly recommend you go to and check out all the test management options in the marketplace. Zephyr, Testlink, ATM, TestRail etc, all can work with (or within) the Atlassian stack, and there are others.
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Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
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