I have a user part of 3 directories. Need to remove him from 2 of them.

Hi,
I have 3 directories in my JIRA.
2 of them (A and B) are OpenLDAP and 3rd one (C) is LDAP connector directory.

Now the problem is that one of the user is present in all of them.
And he gets to log in with the directory which appears first in the directory order list.

I want to remove the user from the other two directory and have him just be a part of C directory.

Any suggestions?
TIA,
Tayyab 

1 answer

This widget could not be displayed.

That will work fine, as you say, just remove the two accounts from the directories you don't want them in.

How do i remove the accounts? 
The user just shows up once with whatever directory he's avaiable through,

for e.g. if A is on top, then it would show that user is coming through directory A.
likewise for B and C.

I tried to delete the user while he was in directory A. It didn't allow deleting since user had many previous associations 

You need to delete the user from the directories, not JIRA

This will leave orphaned data though - you'll want to bulk-edit that to fix it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

264 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you