I have a Business Project. I cannot see the tasks on the Business Project board.

[Rupa Kamat]

I cannot view my tasks on the Business Project Board. I could view the tasks on the board till a couple of weeks ago.

[John Funk]

Hi Rupa - Welcome to the Atlassian Community!

Issues that are resolved (Done) disappear from the board after 2 weeks. 

[Rupa Kamat]

Thanks, John for the response.

The issues are not resolved. I see the status columns but the whole board is empty.

[John Funk]

That sounds like a permission problem with the project then. Check the Permission Scheme for the project to see who has Browse Project permissions. 

[Rupa Kamat]

I have admin access

[John Funk]

Admin access does not give you automation access to everything. It all depends on the Permission Scheme. 

[Rupa Kamat]

How do I access the Permission Scheme, John? Could you guide me? - Attaching 2 screenshots. The first is the empty Board view and the second is the Issues view where issues of different statuses can be seen. I don't know why they cannot be seen in the Board view.

[John Funk]

Go to Project Settings and then click on Permissions. 

[Rupa Kamat]

I do not see Permissions in the menu. Is it because it is a team-managed project?

[John Funk]

Sorry, I was confused. You have this as a Jira Server platform, but your Business project is a Team-managed project which means you are on Cloud and not server. 

Clear out any filters you have set on the board - including any Assignees you have selected. 

[Rupa Kamat]

There are no filters on the board

[John Funk]

I suggest you contact Atlassian Support. Please post the resolution back here so we can help others in the future with the same problem.

https://support.atlassian.com/contact/#/

[Rupa Kamat]

If your business project contains multiple issue types with different workflows, you can easily select which workflow to view on your board.

To view a particular issue type’s workflow, you can:

• Select More at the top right of the board view
• Select Workflows
• Choose which issue type’s workflow you’d like to view.

[John Funk]

Ah, I forgot about that new feature. Do they show on the board now for you when you select a different workflow?

[Rupa Kamat]

Yes, they do