I get the message "Tempo Account" custom field not configured yet. But I have enabled the field. Any suggestions how I can add tempo accounts again?

[Thor Thors]

Hi,

I was configuring the tempo plugin for the first time. I created Accounts, Customers and Categories. Then I enabled the Tempo Account Field in the Admin Configuration.

I forgot to add the Account field in Screens. So I could not find the field in Jira issues. So I deleted the account field and created a new one. Now when I try to add Accounts in the Tempo Account manager I get the error message:

"Tempo Account" custom field not configured yet. Please add the "Tempo Account" custom field before using the Account manager.

But I can see the Tempo Account filed in Jira issues. - and I have enabled the field.

[Fabrizio Galletti · Accepted solution]

You can try this.

delete the account

reindex

recreate the account

reindiex

add it to screen . You can add when you want , not only during creation.

[MaxGei]

I tried the procedure described above without solving the problem.

Suggestion?

[Fabrizio Galletti]

Try to contact the support, for me worked as i wrote above sorry :(