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I get blank page on opening up any jira or the confluence page. Edited

agarwalak I'm New Here Nov 09, 2020

Opening any of the atlassian product gives blank page.
On inspecting the network tab, the `batch.js` call seems to be failing repeatedly.

Details:

Error while fetching content from batch.js - ERR_INVALID_CHUNKED_ENCODING

Self hosted Jira / confluence server.
It is running on MaxOS

  • (v8.5.6#805006-sha1:4c63feb:jira1-prd-a1)

1 answer

Dear agarwalak,

welcome to the Atlassian community. Could you provide the error message you see in the browser when batch.js is run.

Is this a self hosted instance of Jira / Confluence Server? Does it run on Windows or Linux? Which versions are you running? It would be helpful to get more details. Thank you.

Kind regards,

Tobias

agarwalak I'm New Here Nov 12, 2020

Error while fetching content from batch.js - ERR_INVALID_CHUNKED_ENCODING

Self hosted Jira / confluence server.
It is running on MaxOS

  • (v8.5.6#805006-sha1:4c63feb:jira1-prd-a1)

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