I get an error when creating a board in Jira Cloud

I viewed all boards.

I went to copy an existing board and I selected scrum board.

When I clicked the into the name field I got this error beofre I could start typing.

 

JiraError.jpg

1 answer

1 vote

I would start by looking through the JIRA log files to see if any error gets thrown during this operation. When I have encountered this in the past, it usually had something to do with data inconsistency and the index becoming impacted as a result.

See here for some potentially related documentation: 

https://confluence.atlassian.com/jirakb/getting-the-jira-server-was-contacted-but-has-returned-an-error-response-we-are-unsure-of-the-result-of-this-operation-when-trying-to-drop-down-label-field-867036944.html

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

708 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you