I gave you my money, why don't my users have access?

Brian Begy March 24, 2014

I gave you my money, why don't my users have access?

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Answer accepted
MJ
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 24, 2014

Hi Brian,

Instances can not be created instantly, and require time to get installed and started up. Upon completion of your sign up process, it can take 10 to 15 minutes before the instance is up and running and available for use. If you have not been able to access your instance after that time, please raise a support request at https://support.atlassian.com

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