I dont have access to my accout

Please I need to make a payment but i dont have access to my account is like dissapear ...

2 answers

1 accepted

This is the community forum, so we can't really help you with this. You have to raise a ticket at support.atlassian.com

 

Kind regards

 

Jonas

0 vote
Kameron True Atlassian Team Oct 04, 2016

Hi Angel,

Sorry to hear you are experiencing difficulty! Our Customer Advocates team will be happy to help investigate the reason why you are not able to access your Cloud site. 

As Jonas has mentioned, the best route is to generate a support tick at support.atlassian.com. If you could also provide the Cloud Site URL (XXXXXXXXX.atlassian.net), we can look into your account from there. 

Looking forward to hearing from you!

Cheers,

Kameron 

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