I don't remember my user for start the Jira dashboard

DAVID PALOMINOS August 9, 2017

I dont remember my users password, and when I try to recovery it, the email never arrive to my inbox.

How I can to get the passwork again

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 10, 2017

Hi David,

The email may or may not be sent depending on how your administrator has set up the instance. 

Can you confirm with us if you're on JIRA Cloud or Server, and if Server, what version are you running? Are you the current administrator, or is it another user?

Thank you!

Kind Regards,
Shannon

DAVID PALOMINOS August 10, 2017

Many thanks Shannon.
I discovered my issue, was my keyboard, this is failing.
Well, yesterday I reinstalled the JIRA 7.4 in my virtual server in Amazon, all this did before of understand my real problem.
In summary, now I am working fine. I have a trial version for 30 days, so I need to test this tool for present it to my boss.

Many many thanks...

David.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 10, 2017

Glad you got it sorted out, David!

Take care and have a pleasant weekend.

Kind Regards,
Shannon

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