I don't remember my user for start the Jira dashboard

I dont remember my users password, and when I try to recovery it, the email never arrive to my inbox.

How I can to get the passwork again

1 answer

This widget could not be displayed.

Hi David,

The email may or may not be sent depending on how your administrator has set up the instance. 

Can you confirm with us if you're on JIRA Cloud or Server, and if Server, what version are you running? Are you the current administrator, or is it another user?

Thank you!

Kind Regards,

Many thanks Shannon.
I discovered my issue, was my keyboard, this is failing.
Well, yesterday I reinstalled the JIRA 7.4 in my virtual server in Amazon, all this did before of understand my real problem.
In summary, now I am working fine. I have a trial version for 30 days, so I need to test this tool for present it to my boss.

Many many thanks...


Glad you got it sorted out, David!

Take care and have a pleasant weekend.

Kind Regards,

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

128 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you