I created a developer role & permission but developers still have admin permissions

[Optimal Solution]

Hi! 

i have been stuck in this problem since a week. Mainly all users by defult are admins. I only have administrator role so that:

1- i created a developer role& permission

2- i added users to the Developers role and project to Developers permission.

3- I gave login access to the Developers

4- i gave only one permission to the developers which is adding comments. and all other permissions for the administrator. Just for testing.

5- I removed users from other groups and roles. They are only exist in Developers role.

After all that still Developers users have same permissions for administrators !!! what can i do more pelase help!

[Nic Brough -Adaptavist-]

It's not clear what you mean by "administrator" here.

Three things you should check to establish what you're looking at

1.  If you mean "project admin", then I would approach this from the other end.  Go to the permission scheme and check the rule for "project admin" - what exactly does that say?

2. If you mean JIRA administration, then go to Admin -> Global Permissions and check which groups have System and/or JIRA administration.

3. If you mean Site Administration, then check who has that in your user management section (this is Cloud only, so ignore it if you're on Server)

[Optimal Solution]

JIRA administration is in all these groups:
JIRA Administrators
Browse Users
Create Shared Objects
Manage Group Filter Subscriptions
Bulk Change

I added the new role (Developers) to Browse Users only. But developers still can do all other permisions, i am nt sure why.

[Nic Brough -Adaptavist-]

Not quite what I asked.

Could you tell us what groups are named for the global permissions

JIRA Administrators

System Administrators (you won't see this if you are on Cloud)

[Optimal Solution]

[Nic Brough -Adaptavist-]

No.  We need to see what groups are named as JIRA or System administrators.

[Optimal Solution]

Please bare with me. how can i find what you are asking for?? from Users managment then groups ??

[Nic Brough -Adaptavist-]

No, as I said before, Admin -> Global Permissions

[Optimal Solution]

JIRA administration

Administrator
jira-administrators
site-admins

JIRA Software

Developers (I created this one)
jira-software-users

site-admins

i am not sure why my software is quite different i went to sittings then to system then to globle permissions then application access to find this.

[Nic Brough -Adaptavist-]

Ok, great, so now, look at who is in all three of those groups - Administrator, jira-administrators and site-admins

[Optimal Solution]

Two users, they are the admins. and they aint in the deverlopers group.

[Nic Brough -Adaptavist-]

Are you sure that your developers have "admin" - log in as a developer and check how many options they have under the admin cog - does it have a list of several options like "issues, add-ons, system, etc" or is it just "projects"

If anyone other than those two users have admin rights, then your system is completely broken and you'll need to raise this with https://support.atlassian.com

[Optimal Solution]

Hi, thank you for baring with me. i think users in devlopers are acting same as jira- software-users, not admin, because i checked their dashboard and they can not control settings just like jira-software-users. does this change the whole case?

[Nic Brough -Adaptavist-]

Yes, because I'm now a bit confused on what the problem is.  If only your administrators have admin rights, and developers and jira-software-users have the right access to boards, I'm not sure where the issue is now!

[Suresh Sakhare]

Are you using any user directory.If Yes then check the group level permissions. 

[Optimal Solution]

i am newbie, i only created projects/users/issues/ etc.. then assign it to users.