I can't see the plugins of the site marketplace after jira installation. My jira is installed in small instance at amazon and is proxed in nginx. What can be the problem?
Hi, have you specified the proxy settings in the JVM? You'll also need to make sure that localhost is set to be a nonProxyHost.
Look at this answer https://answers.atlassian.com/questions/20251/using-jira-upm-through-download-proxy for more information.
You need -Dhttp.proxyHost= -Dhttp.proxyPort= -Dhttp.nonProxyHosts=
Base URL set correctly.
traceroute:
traceroute -4 -n marketplace.atlassian.com traceroute to marketplace.atlassian.com (63.246.22.212), 30 hops max, 60 byte packets 1 10.59.4.3 0.669 ms 0.645 ms 0.627 ms 2 10.1.78.5 0.622 ms 1.093 ms 10.1.76.5 0.550 ms 3 79.125.1.99 0.519 ms 79.125.1.97 0.896 ms 0.880 ms 4 178.236.0.138 1.149 ms 178.236.1.4 0.700 ms 178.236.0.138 1.112 ms 5 178.236.0.117 1.362 ms 1.353 ms 1.597 ms 6 178.236.0.117 1.310 ms 178.236.0.121 1.692 ms 213.242.106.85 1.417 ms 7 213.242.106.85 1.632 ms 4.69.153.234 1.488 ms 195.16.170.101 2.093 ms 8 4.69.153.238 2.238 ms 4.69.153.242 17.350 ms 4.69.153.234 1.323 ms 9 4.69.143.222 98.553 ms 4.69.153.242 17.614 ms 4.69.137.58 98.099 ms 10 4.69.148.146 110.941 ms 4.69.153.242 17.455 ms 4.69.137.54 97.136 ms 11 4.69.137.58 98.286 ms 4.69.137.54 97.145 ms 4.69.143.222 100.908 ms 12 4.69.143.222 100.030 ms 97.965 ms 4.69.148.146 112.293 ms 13 4.69.148.146 111.266 ms 110.843 ms 4.69.132.189 190.980 ms 14 4.69.132.185 116.708 ms 4.69.132.189 175.614 ms 4.69.140.193 111.840 ms 15 4.69.132.189 179.580 ms 4.69.132.185 116.699 ms 4.69.132.189 178.950 ms 16 4.53.160.186 118.203 ms 4.69.132.185 116.524 ms 117.917 ms 17 63.246.15.2 130.306 ms * 120.494 ms 18 * 63.246.15.2 118.836 ms 120.331 ms 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * *
Ping:
ping marketplace.atlassian.com PING plugins.atlassian.com (63.246.22.212) 56(84) bytes of data. 64 bytes from 63-246-22-212.contegix.com (63.246.22.212): icmp_req=1 ttl=49 time=117 ms 64 bytes from 63-246-22-212.contegix.com (63.246.22.212): icmp_req=2 ttl=49 time=117 ms 64 bytes from 63-246-22-212.contegix.com (63.246.22.212): icmp_req=3 ttl=49 time=117 ms ^C --- plugins.atlassian.com ping statistics --- 6 packets transmitted, 6 received, 0% packet loss, time 5005ms rtt min/avg/max/mdev = 117.471/117.532/117.603/0.398 ms
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'd check your firewall/network. From your Amazon instance (EC2?) try to do a traceroute or similar and see if you can get to marketplace https://marketplace.atlassian.com
Also make sure the base URL is set correctly. It'll tell you in the general configuration section of the admin screen for JIRA.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I tried to view https://marketplace.atlassian.com in lynx and firefox on my Amazon EC2 instance - all good!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Do you see any errors in the logs? What version of UPM are you using? You can try downloading the latest from https://marketplace.atlassian.com/plugins/com.atlassian.upm.atlassian-universal-plugin-manager-plugin/ manually, upgrading it and see if it fixes it. UPM does seem to have lots of weird issues connecting from my experience and what I've seen.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
atlassian-jira.log
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
No result after upgrade.
only one warn in log:
2012-08-28 14:52:55,244 http-8080-1 WARN jira_admin 892x207x1 157c0y4 37.157.16.186 /rest/plugins/1.0/com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin-key [atlassian.upm.pac.PacAuditClientImpl] Unable to log pluginUninstalled event to PAC: com.atlassian.plugins.PacException: 404
Now, I restart jira and view log
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
That 404 response sounds like it can't get to plugins.atlassian.com. It'd check if you have access to that too. However, marketplace is just an alias for plugins right now. Besides restarting after upgrading UPM I can't think of anything else. You might like to raise a support ticket with Atlassian on UPM.
There was an issue with 5.0.6 that got solved in 5.0.7.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I Use 5.1.3. Ping to plugins.atlassian.com and marketplace.atlassian.con - successful, but plugin search not work :(
Thanks for the help. I'll write to support.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Can you see ANY plugins? Remember that the marketplace will drop any plugin not flagged as valid for your install, and a lot of them aren't updated to 5.1 yet.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I see 9 plugins...and nothing more
I installed version 5.1.3 and it can not even support SVN install?
And more plugins?
I have install 5.1 and it all works well. What happened is that in 5.1.3 does not work most of the plugins?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.