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I cannot set up MS Teams and Jira Cloud Integration as I get a 404

Myself and another person have both tried this with the same result.  This is the fist time our company has tried to integrate MS Teams with Jira Cloud.

When I add the "Jira Cloud" integration in MS Teams, I get to a screen where I authenticate with Office365 which works, I am then presented with this screen:
JiraAuth.png

Once I press on that, I am then asked to log in with my Atlassian account which has access to Jira Cloud, and I am presented with this screen:
JiraError.png

 

I then tried the same thing through the Web Client for Teams and got the same result.  I got someone with admin permissions in Jira to also try and they get the same result.


Does anyone have an idea of why this might be happening?  Also if I need to log a support ticket, would I do that with Microsoft or Atlassian?


Cheers!

1 answer

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Answer accepted

Oh Wait, just realised Jira Admin had not installed the Teams App in Jira!


Waiting for that to happen and will update when done...

It worked!

You need to install this app into Jira Cloud, then you can do the Teams integration

Microsoft Teams for Jira App

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