Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I cannot see issue details

Seth Grandeau1
Seth Grandeau March 14, 2014

My system lets me see dashboards and admin screens, but when I click on an individual issue, the browser never returns. I have even updated tickets through an agile board and the updates reflect, on the board. We just upgraded to 6.2.

Answer
Watch
Like Be the first to like this
142 views

2 answers

1 accepted

0 votes
Answer accepted
Seth Grandeau1
Seth Grandeau March 14, 2014

I spoke with Atlassian support and they identified that the problem was caused by our DVCS connector. We're going to try reconfiguring it, but for now it is deactivated and issue details are again viewable.

BTW, by "never returns," I mean that the browser never connects to show details and never times out. On Chrome, the little circle keeps spinning counter clockwise and never stops.

Reply
0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 14, 2014

What does "never returns" mean exactly? Can anyone else get to issues? Another browser?

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events