I cannot see issue details

My system lets me see dashboards and admin screens, but when I click on an individual issue, the browser never returns. I have even updated tickets through an agile board and the updates reflect, on the board. We just upgraded to 6.2.

2 answers

1 accepted

0 votes
Accepted answer

I spoke with Atlassian support and they identified that the problem was caused by our DVCS connector. We're going to try reconfiguring it, but for now it is deactivated and issue details are again viewable.

BTW, by "never returns," I mean that the browser never connects to show details and never times out. On Chrome, the little circle keeps spinning counter clockwise and never stops.

0 votes

What does "never returns" mean exactly? Can anyone else get to issues? Another browser?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,097 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you