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I can't start JIRA

Kathy Plamann
Kathy Plamann July 10, 2015

When I try to start the Windows Service JIRA on Windows Server 2012 R2 and JIRA 6.4.2 I get the following error message from Services. Is there a way that I can start JIRA?

Thanks

Kathy

image2015-7-10 16:59:44.png

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Kathy Plamann
Kathy Plamann July 13, 2015

Hi

I was able to resolve this issue by modifying my server.xml.

Thanks

Kathy

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Benito Picarelli
Benito Picarelli
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2015

Hi Kathy,

You can attempt to start JIRA by running the starter directly to see if there is any difference:

JIRA_INSTALL/bin/start-jira.bat

After running this, monitor the logs to see if anything happens there as well:

JIRA_INSTALL/logs/catalina.out or JIRA_HOME/log/atlassian-jira.log

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
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July 10, 2015

You need to read the log files to find out why JIRA is stopping.

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