I have Jira 4.4.4 and Jira 5.0.2 instances, both hooked up to LDAP. I’m trying to find issues where the assignee was a certain person but has now changed. For the sake of example, let’s call this user John Smith.
I’m using LDAP, so the full name looks like “Smith, John” and the username looks like “jsmith”.
Both of these queries work:
assignee = "Smith, John"
assignee = jsmith
But if I try
assignee was jsmith
I get the error
The value 'jsmith' does not exist for the field 'assignee'.
And if I try
assignee was "Smith, John"
I get no results!
The same things happen with “changed from” instead of “was”.
I thought it might be the comma messing things up, but the same things happen when I use the pair “Jira Admin” and “admin”.
I found two similar bugs in the database: https://jira.atlassian.com/browse/JRA-26953 and https://jira.atlassian.com/browse/JRA-27717 , but they don’t mention anything about the username not existing error. Also, it’s disturbing that there’s been zero activity on those bugs.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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