I can't register my e-mail address of my-profile.

I can't register my e-mail address of my-profile.

An error ocurred like below;

Cause:
com.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.ApplicationPermissionException: <?xml version="1.0" encoding="UTF-8" standalone="yes"?><error><reason>APPLICATION_PERMISSION_DENIED</reason><message>Cannot update user 'Sungeun Kim' because directory 'Palm External LGE' does not allow updates.</message></error>

maybe I have no permission of modifying my profile.

Please help this issue.

my jira site is http://jira2.lgsvl.com/

my account name is "Sungeun Kim"

my e-mail address that I want to register is "s2.kim@lge.com"

1 answer

1 accepted

0 votes

Looks like you are trying to edit a user in an external directory that is not configured to allow Edits. Can you check the directory configuration and see if it is "Read Only" or "Read/Write"? Even if it is the latter, the directory itself should allow updates from JIRA.

thank you. only an administrator can change this e-mail info. so I requested him and i fixed it.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,943 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot