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I can't receive verification emails

Hi,

I think my domain(lycuslabs.com) is blocked, neither I nor other users on my site are receiving any emails from Atlassian. 

Thank you,

Alamgir

1 answer

0 votes

Hello Alamgir,

Thanks for reaching out in regards to your email not being delivered to your domain. I did check your site and domain and do see your accounts are not registered with the domain you have listed. Upon further inspection, I am able to see a delivery attempt to the domain you have listed but it was returned with

Error 550; 550 No such user here

I've since cleared out these failed delivery attempts, you're welcome to re-attempt your invites but do please ensure the email address you're sending to exists prior to inviting or you'll be stuck in this same situation again. Try sending a test email from another account to ensure it's delivered before re-attempting your invites.

Regards,
Stephen Sifers

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